Answered By: Reference Librarian Last Updated: May 16, 2019 Views: 27
Save your work often! However, sometimes Microsoft Word will freeze up before you've had a chance to save your document. If this happens, there's a good chance that a recovery document is available.
To view available recovery documents (Word 2010, 2013, & 2016):
- Click the File tab found towards the top left corner
- Make sure you've selected Info, found at the top of the blue column on the left
- Click the Manage Document button
- From the drop down menu, select Recover Unsaved Documents
- This will open the folder that stores unsaved recovery documents. If you see the file you're trying to recover, highlight it and press open.
- Now that the file is open, make sure to save the file.
If you don't see any files, check your recovery settings.
- From the document view, open the File tab.
- Select Options.
- In the MS Word Options menu, select Save.
- Confirm that the box next to Save AutoRecover information every __ minutes is checked and set the autosave interval to whatever you prefer.
- Confirm that the box next to Keep the last autosaved version if I close without saving is checked.
- Confirm that you've specified the AutoRecover file location
- Click OK. Your recovery settings will be saved for future sessions.
If you'd like further assistance, please contact the MCC Library Reference Desk.